Memo Assignment Example | Topics and Well Written Essays - 750 words - 2

Memo - Assignment ExampleThe pursuit of wellness care quality has led to substantial performance measurement initiatives (Larson & Muller, 2002, p. 261). Quality initiatives also help in reducing operational costs of healthcare organizations (Micheletti, & Mannis, 2004). For Newton Managed Care, some of the main benefits that quality management chopine can bring with it include increased semipublic satisfaction, improved image of the confederation, improved employee performance, and improved organisational performance.Having discussed the significance of quality management program for Newton Managed Care, let us now discuss cardinal characteristics of a quality program, which include customer pore, unremitting improvement, employee involvement, continuous supervision, process oriented, establishing the metrics, monitoring the metrics, improving public perception, an all-inclusive package, and ease of applicability. Let us discuss each of these characteristics one by one.Custom er focus is one of the main characteristics of a quality program. A quality-oriented healthcare organization focuses the needs of the patients all finished the process of delivery of healthcare because they are the main drivers who can ensure success of the organization. If a company does not provide the highest level of quality treatment to the patients, it can never gain public trust. Therefore, health companies give extreme importance to the provision of quality treatment to patients in coordinate to ensure speedy success and growth.Next major characteristic of a quality program is that it is always geared towards continuous improvement. A company adhering to the principles of quality management brings continuous improvement in its services in order to ensure an increase in the public satisfaction level. A healthcare company can execute continuous improvement only by integrating quality in all phases of any illness treatment program because a fraction of negligence can lead to severe health problems